The severe disruption to London Ambulance Service’s IT systems on New Year’s Eve has been widely reported in the media, although little is known at this stage about the root cause. Hopefully, in due course, any useful lessons identified will be shared throughout the NHS to minimise the chance of a recurrence. In the mean […]
London Ambulance Service hit by IT Problems on New Year's Eve Read More »
We blogged last month about the IT outage at Delta Airlines which led to the suspension of flights across the US, Japan and Europe. Although the actual IT outage only lasted for 5 hours, disruption to flights persisted for several days and, in a briefing to investors on Wednesday, Delta estimated the cost of the
Thousands of air passengers around the world were left stranded last Monday after a power cut in Atlanta caused Delta to suspend flights across the US, Japan, Italy and the UK. Flights resumed six hours later but more than 740 flights had been cancelled and delays persisted as the backlog of passengers was cleared. Had it
We have frequently commented on the high costs to businesses, most commonly banks, of IT glitches; but what is the impact when your business is entirely web-based? Yesterday’s disruption to Twitter, which left some users locked out and others receiving only an intermittent service, provides a fascinating case study. It also provided some much-needed humour
