It’s always an exciting day at Cambridge Risk Solutions when the Uptime Institute’s Global Data Centre Survey is released, and this year is no exception! This year’s survey presents a nuanced picture, where the incidence of outages appears to be falling but the cost of outages continues to rise. The headline figure of data centre …
Millions of people were affected on Friday when Rogers, one of Canada’s largest mobile and internet providers, suffered a prolonged outage. The outage began at about 0430 local time and lasted for around 15 hours. Overall internet traffic fell by 25% with very widespread impacts including: Disruption to emergency services; Loss of ATMs and problems …
Details are currently very limited, but it is clear that the delivery service Yodel is dealing with a serious cyber incident. It appears that disruption began some time over the weekend, with delays to deliveries and loss of parcel tracking for customers. Commentators believe that this is a ransomware attack, but this has not been …
BA passengers endured a weekend of disruption following an IT outage at the airline on Friday evening. BA’s website and app were inaccessible for hours on Friday evening, preventing customers from checking in online or booking flights. Saturday then saw the worst of the disruption, with all short-haul flights to and from Heathrow cancelled. There …
To their great credit, the Irish Health Service Executive (HSE) has published the full post-incident report into last year’s Conti ransomware attack. Prepared for them by PwC, the report is a fascinating read and allows us all to learn from the HSE’s unfortunate experience. The initial infection took place on 18th March 2021, when a …
What Lessons can we learn from the Conti Ransomware Attack on the Irish HSE? Read More »
Never let it be said that we don’t celebrate good news! Since April 2018, UK banks have had to report “Operational and Security Incidents” affecting personal and business current accounts to the Financial Conduct Authority (FCA) if they reach any of the following thresholds: 10% of transaction affected; 5000 payment service users affected; and/or 2 …
Some Good News in Latest Figures from the Financial Conduct Authority Read More »
So it’s the final day of Business Continuity Awareness Week (BCAW) 2021: what have we learnt this year? Undoubtedly, BCAW 2021 has been dominated by high-profile ransomware events, with a combination of: Continued fallout from the DarkSide attack on Colonial Pipeline earlier in the month; Ongoing disruption to the Irish Health Service following an attack …
The most recent annual “Causes and Impacts of Data Centre Outages” report by the Uptime Institute gives a fascinating snapshot of the industry. Key findings include: The frequency of data centre outages continues to be a source of concern for both customers and operators: Power issues remain the most common cause of disruption but constitute …
BCAW Day 2 – Data Centre Outages Still a Concern Read More »
As ever, it has been a busy start to Business Continuity Awareness Week (BCAW) 2021… Over the weekend, Santander in the UK suffered major technical issues affecting branch, telephone, online, app and card services. Sadly, according to figures compiled by the Financial Conduct Authority, this seems to be part of an ongoing problem, with Santander …
