crisis management

Common Mistakes in Log Keeping and How to Avoid Them

Common Mistakes in Log Keeping and How to Avoid Them Log keeping is a cornerstone of effective incident management, ensuring clarity, accountability, and a robust framework for decision-making. For incident management teams, where swift actions and accurate records can be critical, avoiding common log-keeping mistakes is essential. By fine-tuning this process, teams can enhance their […]

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The Role of a Loggist: Why Every Crisis Team Needs a Skilled Log-Keeper

In any crisis situation, having an efficient and well-coordinated response team is crucial. One of the key roles within such a team is that of a Loggist. Often underestimated, the Loggist plays an indispensable role in ensuring the smooth operation and effectiveness of the crisis management process. This blog post will delve into the importance

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Business continuity and operational resilience – how different are they really?

Delighted to find that my article, ‘Business continuity and operational resilience – how different are they really?‘, listed on the Continuity Central site has been listed as the 7th most read article of 2022 Business continuity and operational resilience – the article The article comments on the Operational Resilience Report 2022, which was published recently

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Cancellations at Heathrow Airport

Yesterday the focus of the long-running saga of problems at airports turned to Heathrow, where 30 flights were cancelled at very short notice. As we have seen at other airports over recent weeks, problems were exacerbated by inadequate communications, with some passengers only learning of cancellations once they were at the airport. Whilst we have

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Manchester Airport Disruption – Have Lessons been Learned from Previous Incidents?

There has been extensive media coverage of chaotic scenes at Manchester Airport over recent days. Manchester Airport is certainly not unique within the aviation sector in encountering difficulties as the volume of passengers returns to normal (Easyjet and British Airways are also in the headlines), and I am not qualified to comment on what they

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