business continuity

What is Operational Resilience?

Operational Resilience is a term that is being used more and more frequently by organisations wishing to implement some form of programme to protect themselves from operational risks.  But what is Operational Resilience? The Financial Conduct Authority define it as the ‘ability of firms, financial market infrastructures and the financial sector as a whole to […]

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Business continuity and operational resilience – how different are they really?

Delighted to find that my article, ‘Business continuity and operational resilience – how different are they really?‘, listed on the Continuity Central site has been listed as the 7th most read article of 2022 Business continuity and operational resilience – the article The article comments on the Operational Resilience Report 2022, which was published recently

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Salesforce Outage – How Reliable are Cloud-Based Systems?

Salesforce is still working to fully restore services to clients after a serious outage that began late last night.  Initially their entire portfolio of customer relationship management services were inaccessible to users; but most were restored within a few hours. As a major player in the software-as-a-service industry, Salesforce are clearly focused on keeping their

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