In a very rare move, the CEO of Colonial Pipeline has confirmed that the company paid a $4.4m ransom to the criminal gang who targeted the company. Whilst survey data suggests that many companies do pay ransoms, it is almost unprecedented for a business leader to be so candid about the issue. Acknowledging that is […]
BCAW Day 4 – Colonial Pipeline Confirms Ransom Payment Read More »
The most recent annual “Causes and Impacts of Data Centre Outages” report by the Uptime Institute gives a fascinating snapshot of the industry. Key findings include: The frequency of data centre outages continues to be a source of concern for both customers and operators: Power issues remain the most common cause of disruption but constitute
BCAW Day 2 – Data Centre Outages Still a Concern Read More »
As ever, it has been a busy start to Business Continuity Awareness Week (BCAW) 2021… Over the weekend, Santander in the UK suffered major technical issues affecting branch, telephone, online, app and card services. Sadly, according to figures compiled by the Financial Conduct Authority, this seems to be part of an ongoing problem, with Santander
In a chilling reminder of the Wannacry attack that hit the UK NHS in 2017; the Irish Health Service (HSE) is today dealing with a major ransomware attack . The Health Service Executive has announced that it has closed down its IT systems in order assess the situation and to prevent any further damage. It
Ransomware Attack on Irish Health Service and Update on Colonial Pipeline Read More »
Salesforce is still working to fully restore services to clients after a serious outage that began late last night. Initially their entire portfolio of customer relationship management services were inaccessible to users; but most were restored within a few hours. As a major player in the software-as-a-service industry, Salesforce are clearly focused on keeping their
Salesforce Outage – How Reliable are Cloud-Based Systems? Read More »
Concerns are growing about the impact of a ransomware attack on one of the major oil pipeline networks in the US. The Colonial Pipeline, which carries 100 million gallons of refined oil products a day from Houston as far North as New York, has been closed since Friday following a ransomware attack. Emergency legislation has
Will Ransomware Attack Lead to Fuel Shortages in the US? Read More »
There has been widespread media coverage over the last 24 hours of Peloton’s decision to recall Tread and Tread+ treadmills in response to a request from the US Consumer Product Safety Commission (CPSC). The company’s share price fell 14% on the news, but is this just a fleeting overreaction? At this early stage in the
Having read Yossi Sheffi’s wonderful “The Resilient Enterprise” some years ago, I had high hopes for this book. Sadly it didn’t quite live up to my expectations. The book is organised in six sections and, for me, the most useful content is contained in the second (“Living with Uncertainty”) and fourth (“Supply Chains for the
The New (Ab)normal: Reshaping Business and Supply Chain Strategy Beyond Covid-19 Read More »
Virgin Money was in the news again on Tuesday when its digital services were hit by technical problems. It is reported that current account customers were unable to make transactions and access their accounts for much of Tuesday, with many expressing their frustration on social media. The timing was particularly unfortunate, coming at the start
