The inability of BP stations to handle card payments for a period on Sunday evening has been widely reported. There have been no reports of further problems since then so it appears that the glitch has been successfully resolved. Meanwhile, the fault in the UK’s Faster Payments system, which occurred a few hours earlier, has been much less widely talked about; but, as of this morning, work is still underway to clear the backlog of payments. Then, this morning, numerous accounts appeared on social media of problems with the TSB banking app.
Taken in isolation, each of these incidents is relatively minor. However, taken together with the massive disruption to Visa payments in May/June and the IT meltdown at TSB in April; it points to a systemic problem with this vital part of our national infrastructure.
